Administrative & Operations Assistant for Premium Pilates Studio

Join M Design Practice as an Administrative & Operations Assistant at our vibrant Pilates studio in Canggu, Bali. This is a unique opportunity to blend your organizational skills with a passion for wellness in a dynamic, health-focused environment. Our studio is more than just a place to work; it's a community of dedicated professionals who believe in the transformative power of Pilates. As an Administrative & Operations Assistant, you'll be at the heart of our operations, ensuring everything runs smoothly from the front desk to the back office.

In this role, you'll manage daily operations, handle client inquiries, and coordinate with our team of instructors to deliver an exceptional experience to our members. You'll use tools like QuickBooks for financial management and Google Workspace for communication and document management. This is your chance to grow within a supportive team that values both your professional development and your well-being.

📋 Tanggung Jawab Pekerjaan

• Manage front desk operations, including client check-ins, membership renewals, and handling inquiries.
• Assist with scheduling classes, workshops, and personal training sessions using our in-house scheduling software.
• Coordinate with instructors to ensure smooth class operations and maintain studio cleanliness and safety standards.
• Handle administrative tasks such as data entry, invoicing, and maintaining client records using QuickBooks.
• Assist with marketing efforts, including social media management and promotional materials.
• Support the studio manager with special projects and initiatives.
• Maintain a high level of confidentiality and professionalism in all interactions.
• Participate in team meetings and contribute to continuous improvement initiatives.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in administrative or operational roles, preferably in a wellness or fitness setting.
• Proficient in using Microsoft Office Suite (Excel, Word, Outlook) and QuickBooks for financial management.
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills, with the ability to work well in a team.
• Familiarity with Google Workspace (Gmail, Google Drive, Google Calendar) is a plus.
• Passion for wellness and a commitment to providing exceptional customer service.
• Ability to lift and move up to 20 lbs, and perform other physical tasks as needed.
• Fluency in English is required; knowledge of Bahasa Indonesia is a plus.

🛠️ Keahlian

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