Streaming Account Customer Service Representative - Immediate Hiring in Bali

STACKph · 📍 Canggu, Badung, Bali · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 7000000 - 9000000
STACKph is seeking a talented and passionate Streaming Account Customer Service Representative to join our team in Canggu, Bali. In this role, you will be the first point of contact for our customers, providing exceptional support and ensuring their satisfaction. We offer a competitive salary and a dynamic work environment in one of the world's most beautiful destinations.

📋 Tanggung Jawab Pekerjaan

Respond to customer inquiries and complaints promptly and professionally.,Provide technical support for streaming account issues.,Assist customers with account setup, billing, and subscription management.,Escalate complex issues to the appropriate team members.,Maintain accurate records of customer interactions and account information.,Stay updated with the latest streaming services and technologies.,Participate in team meetings and training sessions.,Contribute to improving customer service processes and procedures.

🎓 Kualifikasi & Syarat

Minimum 1 year of experience in customer service, preferably in the streaming or entertainment industry.,Excellent communication and interpersonal skills.,Strong problem-solving and analytical skills.,Proficiency in English, both written and spoken.,Basic knowledge of streaming platforms and services.,Ability to work well under pressure and meet tight deadlines.,Familiarity with CRM systems is a plus.,Enthusiasm and passion for customer service.

🛠️ Keahlian

Customer serviceTechnical supportProblem-solvingCommunicationCRM systemsStreaming platforms
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