Patient Information Associate
Join Tan Tock Seng Hospital as a Patient Information Associate and become a vital part of our healthcare team. In this frontline role, you will provide exceptional support to patients and visitors, ensuring a smooth and compassionate experience. Your empathy, attention to detail, and ability to handle multiple tasks will be crucial in delivering outstanding service. Located in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, our hospital is committed to providing high-quality healthcare services in a welcoming and comfortable environment.
As a Patient Information Associate, you will be the first point of contact for patients and visitors, guiding them through the hospital's facilities and procedures. You will assist with check-ins, provide information about hospital services, and ensure that patients and their families are well-informed and comfortable throughout their stay. This role offers a unique opportunity to make a meaningful impact on patients' experiences while contributing to the overall success of our healthcare team.
We are looking for a dedicated and compassionate individual who is passionate about providing excellent customer service in a healthcare setting. If you have a genuine interest in healthcare and a desire to help others, we invite you to join us at Tan Tock Seng Hospital and be part of our mission to deliver exceptional care and service.
📋 Tanggung Jawab Pekerjaan
- Assist patients and visitors with check-ins and check-outs.
- Provide information about hospital services, procedures, and policies.
- Direct patients and visitors to appropriate departments and facilities.
- Assist with patient registration and appointment scheduling.
- Handle inquiries and resolve concerns from patients and visitors.
- Ensure patient and visitor satisfaction by providing a friendly and efficient service.
- Maintain accurate and up-to-date information in the hospital's information system.
- Assist with any additional tasks as required to support the smooth operation of the hospital.
🎓 Kualifikasi & Syarat
- Minimum of 1 year of experience in a customer service or administrative role, preferably in a healthcare setting.
- Strong communication and interpersonal skills.
- Ability to work well under pressure and handle multiple tasks simultaneously.
- Attention to detail and excellent organizational skills.
- Empathy and compassion for patients and visitors.
- Fluency in English and Bahasa Indonesia.
- Basic knowledge of hospital procedures and policies.
- Valid ID and the ability to pass a background check.
🛠️ Keahlian
Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang